The computers for sale on our Store are not ready for immediate delivery .
Preparation times may vary based on the type of configuration and the availability of components, on average all PCs are shipped within a range of 5 to 15 working days.

DHL guarantees delivery times, for shipments to Italian territory, of approximately 1-2 working days, while for Europe
3-4 working days, shipments by air usually take 24/48 hours
working hours , times may vary based on the location of departure and destination
destination.

In our dedicated category, you will find a great selection of PCs already assembled and ready for immediate delivery!

For only 49.99 euros, you can eliminate the management times. If you complete your purchase before 12:00, your PC will be shipped the same day and will arrive directly to your home in very short times, thanks to DHL, in just 24/48 working hours!

Generally, insurance costs in addition to shipping service cover additional risks that may not be included in the standard shipping coverage. Insurance may offer broader or more specific protection in the event of damage or loss during transit.

Insurance costs may be justified to provide greater peace of mind to the customer, especially if the value of the goods shipped is high and broader coverage is desired.

The insurance provides for a replacement of the damaged product, and requires
the collection of specific documentation.
To ensure effective management of the request for
replacement for any products or components damaged during the
shipping, please follow the following steps carefully.

Documentation
Packaging Photo:

• Clear and detailed photos of the external and internal packaging.

Make sure that the waybill (the code) is clearly visible in one of the photos.
(shipment tracking).

Declaration
Written:

• Please provide a written statement stating that you have received a damaged product and requesting a replacement.
• Please send the text in PDF format by email to info@breunor.com .
  
  Be sure to include:
• Recipient's full name (visible on the consignment note)
• Order number
• Shipping number (TRACKING)

Documentation
Photographic Damage:

• Take detailed photos of the damage to the product or component.
• Please make sure the pictures are clear and show the damage from different angles if necessary.

Sending the Request: Once all the information has been collected,
required documentation, please send it via email to the address above. You
We will ensure a prompt response to manage your request.
replacement.

1. Inspect the Package Upon Arrival : The recipient should inspect the package and its contents immediately upon delivery. It is important to document any visible damage.

2. Take Photos : Take photographs of the damaged package and the contents inside.

3. Contact the Courier : Even if the package is not insured, the recipient can contact the courier to report the problem. Some couriers may have procedures to follow for complaints, even for uninsured packages.
4. Check the Courier's Policy : The courier's terms of service should state what their responsibilities are and whether they offer any form of compensation for damages, regardless of insurance.
5. Claiming Compensation : If there is evidence of negligence on the part of the carrier (for example, if the package was visibly damaged upon delivery), the recipient can try to claim compensation. However, the chances of success may be limited, especially for uninsured shipments.

We would like to remind you of the importance of keeping the original component packaging received with your computer. This is essential to make use of the legal guarantee. The warranty is insured on all individual components installed for a period of two years and covers manufacturing or conformity defects, it will no longer be valid in the event of tampering or negligence.

Our support focuses exclusively on hardware issues, as the warranty only covers manufacturing defects. If you suspect that a problem may be caused by a faulty component, we will begin with a remote inspection. However, if we are unable to resolve the issue remotely, the purchased product will need to be returned to us, so it is essential that you retain all packaging.

The right of withdrawal for products invoiced with VAT number can be exercised within 14 days from the delivery date. However, in the case of VAT invoicing, the deadline for exercising the right of withdrawal is 8 days from the delivery date.
We kindly invite you to contact our customer service before taking any independent action.

If a quote has been requested for a personalized offer , or a purchase has been made using the TEACHER CARD, it will not be possible to proceed with the refund request.

If you decide to defer the amount through seQura , a sum will be withdrawn from the associated current account to perform an initial verification. This does not indicate that the application has been accepted, but that the financial institution is actively processing your request.

In case the user's profile does not meet the financing requirements, the order will be canceled and seQura will proceed with the refund. The refund may not be visible on your account or card immediately.

Depending on your card type and your bank, your refund may take up to 5-7 business days to post.

If you use a debit card, your refund may take 1 to 7 business days .

If you use a credit card , the amount displayed will depend on your card's billing method.

NB If you do not know your billing plan, we recommend that you contact your bank exclusively for detailed information.

Contact our customer support via the WhatsApp channel to arrange a free collection of the PC together, providing photographic material of the damage found.
Our technicians will assemble a new PC and ship it quickly.

Of course, you can request a quote by sending an email to info@breunor.com , listing your preferences or letting our team of experts help you customize your PC.
Alternatively, fill out the form above, entering your preferences in the Message.
NB For estimates, financing is not accepted, only payments by bank transfer.

All computers are thoroughly tested before shipping to ensure the plug & play experience.

High-end computers will be shipped with separate video card to minimize shipping damage.
NB It will not be necessary to install the GPU drivers, as they will be updated before shipping by our team of experts.
Contact us for assembly support at the following number
WhatsApp 353 335 3291.

The brands chosen during the assembly phase may differ based on availability at the time.
Availability can vary quickly, but in general we always use the same brands, of which we are partners: gigabyte, msi, deepcool, xpg, kingston etc.
Therefore it is not possible to choose a preference, the choice is made by our technicians when they work on your order, based on availability at the time.
If you wish to choose a particular model, you can request a quote for a personalized offer.

You have the possibility to pay for your computer using any credit or debit card belonging to the VISA or MASTERCARD circuits. Alternatively, if you wish, you can opt for payment via PAYPAL and bank transfer.

Cash on delivery and shipping.
In case of payment on delivery, a deposit with signature of 10% of the total order is required to start processing. Payment can be made according to the customer's preferred methods, preferably by bank transfer.
Please note that, in the event of absence or failure to collect by the recipient after two delivery attempts by the courier, the deposit paid will be retained by Breunor SRL pursuant to art. 1385 of the Civil Code, and the contract will be considered concluded. In this case, the product will return to the full availability of Breunor SRL.

Cash on delivery and collection on site. In case of collection on site, a deposit with signature of 10% of the total order is required to start processing. Please remember that, if collection does not take place within 10 working days from the date of our notice, the deposit paid will be retained by Breunor SRL pursuant to art. 1385 of the Civil Code, and the contract will be considered concluded. In this case, the product will return to the full availability of Breunor SRL.

We offer several financing options:

1. SeQura : Financing up to 12 months.
In case of financing through SeQura, an initial installment will be charged for the analysis of the associated account. If the checks by the financial company are not satisfactory, SeQura will refund the amount advanced.

2. Klarna : Financing up to 12 months. With fewer constraints than other options, however, not all users can automatically access the 12-month installment option. The system automatically suggests the best financing offer, taking into account the customer's history, the amount to be financed and other parameters that feed their algorithm. The maximum is defined based on the payer's history.

3. PayPal : Financing up to 3 months for a maximum amount of 2,000 euros.

For more information, see the financing page.