The computers for sale on our Store are not ready for immediate delivery .
Preparation times may vary based on the type of configuration and the availability of components, on average all PCs are shipped within a range of 5 to 15 working days.

DHL guarantees delivery times, for shipments to Italian territory, of approximately 1-2 working days, while for Europe
3-4 working days, shipments by air usually take 24/48 hours
working hours , times may vary based on the location of departure and destination
destination.

Generally, insurance costs in addition to shipping service cover additional risks that may not be included in the standard shipping coverage. While some shipments may have basic coverage included, additional insurance may offer broader or more specific protection in the event of damage or loss in transit.

Additional insurance costs may be justified to provide greater peace of mind to the customer, especially if the value of the goods shipped is high and more extensive coverage is desired than the standard coverage offered by the carrier.

The insurance provides for a replacement of the damaged product, and requires
the collection of specific documentation.
To ensure effective management of the request for
replacement for any products or components damaged during the
shipping, please follow the following steps carefully.

Documentation
Packaging Photo:

• Clear and detailed photos of the external and internal packaging.

Make sure that the waybill (the code) is clearly visible in one of the photos.
(shipment tracking).

Declaration
Written:

• Please provide a written statement stating that you have received a damaged product and requesting a replacement.
• Please send the text in PDF format by email to info@breunor.com .
  
  Be sure to include:
• Recipient's full name (visible on the consignment note)
• Order number
• Shipping number (TRACKING)

Documentation
Photographic Damage:

• Take detailed photos of the damage to the product or component.
• Please make sure the pictures are clear and show the damage from different angles if necessary.

Sending the Request: Once all the information has been collected,
required documentation, please send it via email to the address above. You
We will ensure a prompt response to manage your request.
replacement.

We would like to remind you of the importance of keeping the original component packaging received with your computer. This is essential to make use of the legal guarantee. The warranty is insured on all individual components installed for a period of two years and covers manufacturing or conformity defects, it will no longer be valid in the event of tampering or negligence.

The right of withdrawal for products invoiced with VAT number can be exercised within 14 days from the delivery date. However, in the case of VAT invoicing, the deadline for exercising the right of withdrawal is 8 days from the delivery date.
We kindly invite you to contact our customer service before taking any independent action.

If a quote has been requested for a personalized offer , or a purchase has been made using the TEACHER CARD, it will not be possible to proceed with the refund request.

Contact our customer support via the WhatsApp channel to arrange a free collection of the PC together, providing photographic material of the damage found.
Our technicians will assemble a new PC and ship it quickly.

Of course, you can request a quote by sending an email to info@breunor.com , listing your preferences or letting our team of experts help you customize your PC.
Alternatively, fill out the form above, entering your preferences in the Message.
NB For estimates, financing is not accepted, only payments by bank transfer.

All computers are thoroughly tested before shipping to ensure the plug & play experience.

High-end computers will be shipped with separate video card to minimize shipping damage.
NB It will not be necessary to install the GPU drivers, as they will be updated before shipping by our team of experts.
Contact us for assembly support at the following number
WhatsApp 353 335 3291.

The brands chosen during the assembly phase may differ based on availability at the time.
Availability can vary quickly, but in general we always use the same brands, of which we are partners: gigabyte, msi, deepcool, xpg, kingston etc.
Therefore it is not possible to choose a preference, the choice is made by our technicians when they work on your order, based on availability at the time.
If you wish to choose a particular model, you can request a quote for a personalized offer.

You have the possibility to pay for your computer using any credit or debit card belonging to the VISA or MASTERCARD circuits. Alternatively, if you wish, you can opt for payment via PAYPAL and bank transfer.

You can pay up to 3 convenient installments with PayPal or Klarna, for a maximum of 2000 euros.
To find out more, click on our OUR SERVICES button at the top of the Home Page.